customer care, hair scare..

You know how some people dread the salon? Well, im a good example. I never visit a salon unless a situation absolutely demands it. For example, let us assume, the balance between good and evil in the universe were to depend on whether or not i look like wolfman's adopted sister, that is the situation i visit a salon. That or if theres a family function where my dearly beloveds expect me to look moderatly sane with socially acceptable hair. 

Even so, i believe i knocked my head against a solid brick wall to imagine myself with 'ok' hair AFTER i visit a salon. whatever said and done, here i am after not one, but two visits to the same goddamn (i could have used a better word here. But I’d end up raising a couple of well-trimmed eye brows) salon. The second time, to complain about the first visit where one of the salon loadies had the sudden and unyielding urge to experiment with a new hair style. Preferable called the "chop suey" aptly named due to the chop chop method of cutting hair similar to that of a manual land mower.

Picture the Gardner with the goggles, gloves and stick with the blade at the end of it, snipper snaping to and fro in the hope of ridding the garden of them weed thingies. ok now picture that with me and the salon lady in it. Me being the victim aka garden weed and the salon lady as the grim reaper armed to the bone with her blooming hair cutting degrees and scissors looming over my very vulnerable hair.  Reminds me of the losing side in mortal combat. -.-

I’m suprised that lady hasnt tripped on furniture and hurt her tiny toe. (as small as it seems, hitting one's pinky toe in furniture is the ultimate punishment. That shmuck hurts like the dickinis) all that telepathic curses had to go somewhere right?

Let me brief you on the confrontation dialog which myself and the salon place had.

Me – hi. I got my hair cut from here yesterday and as you can see(pointing at the monstrosity) , there seems to be some problem.

Some random lady at the counter – do you remember who cut it exactly?

Me – uh, well I don’t know her name, (looking around) she doesn’t seem to be here.

them– oh I think you’re referring to so and so. She’s not here today. she’ll be here tomorrow.

Me – ok that’s fine. But as you can see, there is a major issue with the way she cut my hair. is there anything we can do to fix it?

Them – well, she comes in tomorrow. (implying that, unless the culprit is there, nothing can be done for the issue)

Me – yes, I heard you the first time. but is there anyone else who knows how to fix this problem? (wtf is wrong with you people? If I got a bad hair cut from one person do you think id do it again?!?!?!!? what planet are you !@#$%^&*() from???? )

Another lady joins in the convo saying “ why don’t you come over here. let’s see what we can do” (well atleast she cooperates. She did try to fix it. but sadly wasn’t able to do much. It still looks like a garden mowing accident. -_-

Apart from the inability to do their job properly, the  lousy customer service offered at this joint put me off, big time.

Coming back to all seriousness, cutting someone’s hair / eye brows is a big responsibility mainly because whatever lost cannot be plastered back in. That risk alone ought to be enough to alert whoever is doing it to do it properly.

I’m not trying to make a big deal out of losing a few strands of hair although the witty comments up top seemed to give an air of it. What I'm trying to do is make sense out of the prejudice that has happened to me and I'm sure everyone else atleast once time in their life. It is because we do not know how to cut our own hair, that we seek aid from outside parties. When they do a fine job, we are content. When they do a lousy job and apologize for it, we understand. When they do a lousy job of it and pretend it was our fault, we get really, really pissed off.

In all fairness, that one lady did try to do fix it. nothing much can be done of course. 

By and by, i have learnt my lesson. it was my fault that i needed a hair cut. and it was my fault that i was 'at the wrong place at the wrong time' simply, stay away from that !@#$%^&* place. 

Btw, the salon is located in rathmalana and its called Salon Shanaz. Its got one branch somewhere else too. For those of who don’t want to go in and come out looking like Wolverine's half sister, id say , steer clear. ;) 

p.s. i know, journalistic standards look down upon mentioning names. see if i give a schmuck =D